Bar Supervisor

• To be responsible for the efficient and profitable day-to-day running of the bar operations, and manage the beverage section.
• To be responsible for the ordering and control of all beverage stocks.
• To carry out the correct administrative procedures with regard to the orders, deliveries, and accounting for bar stocks.
• To supervise all bar colleagues, monitor performance, and ensure that colleagues at all times deliver high-quality service to the guest.
• To serve behind the bar as necessary.
• To assist external stock takers in the performance of their duties.
• To ensure that cellars are maintained to the highest standards in order to provide the guest with a high-quality product.
• To arrange appropriate staffing of the bars to meet the requirements of the service and in accordance with the instructions of the F&B Manager.
• To work flexible hours to meet the requirements of their service and to cover special functions.
• To ensure that the bar operations comply with all statutory requirements including Health & Safety, Licensing, and Food & Hygiene regulations.
• To ensure that the service is provided to the highest standards possible.
• To work in a manner, which encourages teamwork to attain targets as a matter of priority and provide appropriate products, services, and information.
• Meet all needs and requests of guests within specified time frames.
• Identify and take all opportunities to enhance the quality of service.
• Offer assistance to colleagues when required, to ensure designated work goals are met.
• Demonstrate trust, support, and respect towards team members in day-to-day work activities.
• Conduct communication with guests and colleagues in a polite, professional, and friendly manner.
• Practice high standards of professional presentation in accordance with grooming and presentation standards.
• To assist team members, supervisors, and managers when required.
• Works with the superior in the preparation and management of the department’s budget and is aware of financial targets.

Desired Skill & Expertise:

• Minimum 2 years of relevant experience in managing the floor in an upscale Bar.
• Technical education in Hospitality management or service methods would be an advantage.
• Possess verbal and written proficiency in English.
• An ability to listen and respond to demanding Guest needs.
• Excellent leadership, interpersonal and communication skills.
• Have a strong drive for results.