Associate Director Program Portfolio Services

Duties and Responsibilities.

Identify and delegate responsibilities to the staff to ensure objectives are met and excellent service is consistently achieved

Effectively manage the restaurant in the absence of the Assistant / Restaurant Manager

Manage operations with passion, integrity, and knowledge while promoting the culture and values of the restaurant

Implement company policies and procedures by developing plans and instructing staff

Provide direction to staff to achieve restaurant goals

Consistently review operations and staff to identify any problems, concerns, and opportunities for improvement

Provide coaching and feedback to managers and staff and assess performance on an ongoing basis

Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations

Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness

Train and coach staff on guest services principles and practices

Follow the Restaurant policies and procedures, including those for cash handling and safety/security

Monitor and maintain the POS System

Assist in conducting staff and daily pre-shift meetings

Assist in any areas of the restaurant when staffing constraints require

Identify employee weaknesses and retrain as necessary

Makes Sure that the staff documents are available and licenses are valid

Conduct any other business relevant to the business

Requirements

Requirements and Qualification.

MUST be able to communicate in Arabic

Should have at least 2 year a similar role in a fast-paced restaurant environment.

Should have strong organizational skills.

Should have people management skills

Should have good (written and verbal) communication.

Should have strong inter-personal skills.

Must be locally available within Qatar and have transferable QID with NOC.

Restaurant Management: 1 year (Preferred)

Restaurant industry: 1 year (Preferred)