Assistant Restaurant General Manager

• Lead, train and inspire the outlets team towards service excellence.
• Plan and coordinate with other leaders to ensure smooth operations and improve guest experience across all outlets as per the Sofitel standards.
• Allocate tasks, supervise and oversee all activities within the outlet.
• Consistently seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management.
• Engage the team in new methods to improve processes and enhance guest experience.
• Follow outlets policies, procedures and service standards
  

Qualifications

• 2-3 years’ experience as a leader preferably in a fast paced premium property
• Excellent knowledge in Food & Beverage including bar operations.
• Computer literacy an added advantage and previous use and mastery of point of sale system required
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Service focused personality with strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team