Assistant Manager Learning Development
Posted on :
26-02-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2559933
- Provide key input on Training aspects for all activities and plans of the Hotel.
- Support individual and team development, career development, training, and experience-based learning.
- Induct, coach, and mentor new colleagues.
- Interact with hotel leaders responsible for people development to support operational departments.
- Partner with the department to deliver training programs and other organizational and leadership development interventions.
- Monitor and conduct learning and development reviews with each department.
- Prepare annual training plans and training calendars for the hotel.
- Updates and records all training completions in the Learning Management System (LMS).
- To plan, design, and facilitate the delivery of programs as required.
- To work alongside and manage departmental trainers to ensure that regular and consistent departmental training is delivered to fulfill the operational needs.
- Ensure monthly departmental trainers meetings are held to discuss training gaps in quality and agree on plans for the next month to address any training needs.
- Track training hours per colleague and ensure a minimum of 4 hours of training per month.
- To follow through to make sure that both individual and organizational goals are achieved based on the agreed Development Plans in their Performance Appraisals.
- Manage and facilitate cross-training within the property.
- To liaise with external institutions and organizations for all appropriate external programs that the team members will be nominated for.
- Administer the enrolment of Corporate Training programs, compile and maintain training records, training statistics, and monthly training reports.
- Assist team with Human Resources activities as required.
- Ensures full implementation and adherence to the hotel Talent Development Operations Standards Manual as well as all additional corporate add-on Policies and Procedures.
- Conducting a Training Need Analysis and in conjunction with the Director of Human Resources develops the hotel's annual training plan. Aligning the plan to support business objectives both short, medium, and long term.
- Monitors the annual training plan every quarter to ensure the program and evaluates that learning objectives have been met and acquired skills and knowledge are being transferred back into the workplace.
- Responsible for all aspects of the colleague training and development life cycle: orientation, regulatory certifications, career progression, and performance management. We are adhering to all required UAE laws as well as following international best practices.
- Develop and maintain effective employee relations through: advocating consistent and fair recognition; consistent and fair management; ensuring regular and timely feedback on performance; encouraging multi-directional communication; ensuring colleagues are actively encouraged and supported to develop their knowledge, skills, and competencies, etc.
Employment Type
Full Time
Department / Functional Area
Key Skills
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