Agent Reservations
Posted on :
15-03-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2332611
Responsibilities
• Handle room and restaurant bookings via phone or email
• Ensure bookings are aligned with company policies
• Maintain a high level of customer service
• Provide accurate information to guests
• Assist guests with any inquiries or issues
• Follow up on guest feedback
• Maintain a strong knowledge of the hotel's offerings
• Upsell additional services or amenities
• Maintain organized and accurate records
• Collaborate with other departments to ensure guest satisfaction
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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