Account receivable

Job Description

• Ascertain that all charges received for billing are proper and with complete supporting documents and approved credit account with the Hotel.
• Ensure timely and accurate billing.
• Assist in preparation of correspondence in reference to disputes.
• Assist in calculation of travel agent commission for accruals and checking on travel agent commission details.
• Reconciles on daily basis the credit card transactions on Opera to the batch register and to investigate any variances.
• Maintain a filing system for account receivable records.
• Assist in balancing daily transfer to city ledger and post, edit and update to accounts receivable system.
• Handle correspondence and queries regarding city ledger accounts
• Assist in the reconciliation of accounts & respond & resolve account queries.
• Process all invoices and statement of accounts.
• Ensure all credit card refund submitted have proper documentation and approval before a refund can be done.
• Assist in preparation of correspondence for disputes and chargeback.
• Liaises closely with the Chief Accountant in reviewing and maintaining the Aged Trial Balance of Accounts Receivable/ Accounts Receivable Aging
• Provide training to Front Office and Food & Beverage on credit card related matters Communicate and coach the Duty Managers/ Supervisors / Front Office Cashiers / Finance team members to ensure Finance policies and procedures are adhered to.
• Interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way communication.
• Work better together with the other Finance team member, taking over the duties when he/she is not available.
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs.
• Take action to address these needs in order to exceed their expectations Ensure compliance with the policies, procedures and statutory requirement.
• Maintain accounting controls by preparing and recommending policies and procedures to improve the work flows in the accounts department.
• Reports directly to and communicates with the Chief Accountant on all matters pertaining to accounting and financial controls.
• Performs other duties as required.