Head of Operations & Sales
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Job Summary
We are seeking a Head of Operations & Sales for our water business in the UAE (or GCC depending on business scope). This role offers a salary package of AED 12000 AED 15000 plus performance-linked incentives.
This is a hands-on position requiring a leader who understands the complexities of last-mile delivery fleet optimization and high-frequency sales. You will take full ownership of operations ensuring end-to-end operational excellence P&L management and driving aggressive revenue growth.
Key Responsibilities include:
- Operations Leadership: Manage daily delivery operations route planning and fleet utilization to minimize costs. Oversee drivers helpers and vehicle maintenance while ensuring compliance with hygiene and regulatory standards.
- Sales & Revenue Growth: Drive B2B B2C and bulk sales performance. Build and manage field sales and telesales teams to execute subscription plans and corporate deals.
- P&L Ownership: Control operational costs and optimize margins. Forecast demand to align production with delivery capacity.
- Customer Retention: Reduce churn through effective delivery schedules and proactive service recovery. Monitor repeat order rates and subscription renewals.
- Process Improvement: Implement systems for route optimization order management and subscription tracking to automate processes.
Mandatory requirements include:
- Minimum 10 years of experience in the UAE water industry (bottled/bulk/5-gallon).
- Proven track record in both Operations and Sales.
- Strong experience managing a blue-collar workforce and fleet operations.
- Deep understanding of subscription-based delivery models.
- Valid UAE Driving License.
Key Skills
About Company
At Sky Blue Group we are driven by innovation creativity and excellence. Our teams collaborate across industries to deliver solutions that combine strategy technology and creative expertise.We focus on building strong partnerships empowering our people and creating work that delivers ... View more
