Director Spa & Wellness Rixos and All-Inclusive Collection
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Job Summary
Key Responsibilities
Strategic Leadership
- Develop and execute short- and long-term wellness strategies aligned with Rixos and AIC brand standards.
- Innovate wellness programs integrating spa fitness nutrition and mindfulness.
Operational Excellence
- Oversee spa and wellness operations across multiple properties ensuring consistency and quality.
- Implement Standard Operating Procedures and maintain compliance with health and safety regulations.
- Lead openings and assist development during the design stage
Financial Management
- Manage global budgets forecasting and P&L for spa and wellness operations.
- Drive revenue through strategic pricing promotions and partnerships.
Brand & Guest Experience
- Act as a global ambassador for wellness representing Rixos and AIC values.
- Ensure personalized guest journeys and exceptional service standards.
- Team Development
- Recruit train and mentor spa leaders across regions.
- Foster a culture of well-being and continuous improvement for team members.
Marketing & Innovation
- Collaborate with marketing teams to promote wellness offerings globally.
- Stay ahead of industry trends and introduce innovative treatments and experiences.
Compliance & Sustainability
- Ensure adherence to local regulations and global wellness standards.
- Promote sustainable practices and ESG initiatives in spa operations.
Qualifications :
Qualifications
- Ideally Bachelors degree in Hospitality Business Administration or Wellness Management.
- Minimum 57 years in luxury spa leadership preferably multi-property or global role.
- Strong financial acumen and strategic planning skills.
- Expertise in wellness trends spa technology and guest experience design
Additional Information :
Remote Work :
No
Employment Type :
Full-time
Key Skills
About Company
Innovation. Inspiration. Emotion. We are 330,000+ hospitality Talents perfecting the art of welcome with passion, inspiring and designing new ways of connecting and experiencing the world. People are the heart of everything we do fostering authentic and meaningful connections, and c ... View more
