Event Relation Manager
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Job Summary
Events Relations Manager
Are you passionate about delivering exceptional events from promise to perfection
We are seeking a dynamic and detail-driven Events Relations Manager to take ownership of confirmed events and ensure seamless operational execution from handover through to delivery.
This role is perfect for someone who thrives in a fast-paced hospitality environment has previous sales experience loves building client relationships and takes pride in flawless execution.
About the Role
As our Events Relations Manager you will act as the primary contact for clients once their event is confirmed. You will work closely with Sales and operational departments to ensure every detail is executed to the highest standard.
You will be the bridge between commercial commitments and operational delivery ensuring that what is sold is delivered and delivered exceptionally.
Key Responsibilities
Manage event handover from Sales following contract confirmation
Build strong client relationships and serve as the main point of contact throughout planning
Coordinate all operational departments to ensure readiness and alignment
Prepare and manage detailed event documentation (BEOs/function sheets)
Oversee on-site event execution and resolve any issues in real time
Ensure all contractual commitments and brand standards are met
Monitor payment schedules and support accurate billing processes
Conduct post-event follow-ups to gather feedback and drive repeat business
Qualifications :
35 years experience in events management within hospitality
Strong operational understanding of F&B and event logistics
Previous sales experience
Exceptional communication and organisational skills
Ability to manage multiple events simultaneously
Calm and solutions-focused under pressure
Commercial awareness with a guest-centric mindset
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Marketing
- Catering
- Organizational skills
- Hospitality Experience
- Management Experience
- HubSpot
- Event Planning
- Events Management
- Project Management
- Event Marketing
- Leadership Experience
- negotiation
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
