Cluster Assistant IT Manager
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Job Summary
The Cluster Assistant IT Manager supports the Cluster IT Manager in overseeing hotel technology operations ensuring reliability security and efficiency of systems and guest-facing technologies. Key responsibilities include:
- Assist in planning implementing and maintaining IT infrastructure including networks servers and software systems.
- Support critical hotel systems (e.g. Property Management Point of Sale key card access IP telephony CCTV and guest Wi-Fi).
- Enforce cybersecurity protocols ensure data backups and maintain disaster recovery plans.
- Provide IT support across departments troubleshoot issues and train staff on IT systems and policies.
- Liaise with external IT vendors and corporate IT teams for support and system upgrades.
- Assist with IT budgeting procurement and asset inventory management.
- Ensure compliance with data protection laws and industry regulations.
- Participate in 24/7 support rotation for critical system issues and emergencies.
Qualifications :
Qualifications:
- Bachelors degree in IT Computer Science or related field; 3 years of IT management experience preferably in hospitality.
- Strong knowledge of hospitality software systems networks servers Windows environments and cloud services.
- Solid understanding of cybersecurity data protection laws and disaster recovery planning.
- Excellent leadership communication and project management skills with ability to manage vendors and budgets.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Administrative Skills
- Time Management
- Information Management
- Information Systems
- Information Technology
- Leadership skills
- Organizational Skill
- Business Process Skill
- Communication
- Information Security
- Project Management
- Strategic Thinking Skills
- Team Player Spirit
- Problem Solving Skills
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
