Key Account Assistant Project Coordination Executive – UAE

Position Summary: Supports Key Account Managers in servicing strategic clients by coordinating communications and tracking deliverables. Ensures smooth operations and timely issue resolution through effective collaboration with internal teams.

POSITION AVAILABLE:Key Account Assistant / Project Coordination Executive UAE

Key Responsibilities :

Scheduling of Evaluations & Project Management

• Assist Key Account Manager to ensure 100% completion of project & evaluations
• Take charge of all administrative tasks related to the project.
• Add required Evaluations on the job board follow the weekly calendar for assigning & scheduling Evaluations.
• Assign the shop to the appropriate Evaluators
• Constant and prompt communication (email or calls) with Evaluators
• Coordinate with the Quality Control team to assist the Key Account Manager in resolving disputed reports.

Client Management

• Assist the Key Account Manager in coordinating and updating Clients
• Revert to Clients within 1 business day
• Work hand-in-hand with the Key Account Manager to ensure proactive and prompt follow-up on client issues

Evaluator Recruitment & Management

• Recruit Evaluators through various channels
• Ability to access networks for recruitment in Singapore
• Manage evaluators and respond to their queries promptly
• Brief train engage evaluators

Miscellaneous

• Participate in team and company meetings.
• Support in ad-hoc reporting tasks

Experience required

• Bachelors Degree
  with 12 years of experience in a coordination customer support or operational role.
• Strong written English communication skills with the ability to communicate clearly and professionally. Additionally fluency in Arabic is a must.

General skills required:

• Proficient with MS Office (esp. Outlook Word Excel and PowerPoint) and internet-savvy
• Good interpersonal skills with excellent written and verbal proficiency in English
• Bilingual in any of the local languages would be an advantage
• Demonstrate responsible ethical and honest behaviour in all tasks & responsibilities
• Problem solver: react quickly and appropriately to problems.
• Follow up promptly.
• Shouldhave a Can-do attitude.

Reports to: Key Account Manager / Operations Manager / Regional Director.

Location: UAE (Hybrid) Candidate must be based in the UAE.

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