Country Manager - Commercial

At Iron Mountain we know that work when done well makes a positive impact for our customers our employees and our planet. Thats why we need smart committed people to join us. Whether youre looking to start your career or make a change talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert sustainable solutions in records and information management digital transformation services data centers asset lifecycle management and fine art storage handling and logistics. We proudly partner every day with our 225000 customers around the world to preserve their invaluable artifacts extract more from their inventory and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions If so lets start the conversation.

Job summary
Provides strategic leadership for the country with specific focus on achieving the 5 x 5 growth plan (to double revenue each year for five years in the MENAT region). Responsible for the overall business results and growth in line with the business plan responsible for revenue and EBITDA for the country.
This includes the leadership management and development of the commercial team in order to achieve set targets working closely with cross functional teams and building strong relationships with the Operations organization. Responsible for building the strong internal IM culture reflecting the company
values which provides an enjoyable working environment for employees. Build upon strong reputation and relationships with customers and partners within the local market. Linking pin between country organisation and our MENAT & Global organisation.

Your role in our mission:

Definition of commercial strategy for achieve EBITDA and Revenue growth targets
Development of a five year business plan to aggressively grow revenue including pricing strategy
Ownership of all customers in the cluster excl GI (Global Industries) customers
Responsible for creating customer experience strategy to deliver competitive advantage & sustain
profitability
Contribute to the overall Iron Mountain cluster commercial strategy with particular focus on
customer requirements and revenue acceleration in corporate customer
Provide leadership in establishing customer-focused culture. Implementing and managing
initiatives tools that drive to customer satisfaction loyalty and retention in efficient and
standardised approach
Responsible for driving and influencing future service roadmaps within customer experience
Play a senior advisory role to business leaders evaluating product performance to help
proactively develop business opportunities
Advocate innovations and investments to better serve needs of im customer base
Play active role in M&A space - e.g. looking for potential companies and building
relationships with the owners in order to be able to execute the transaction

Management of Sales Performance through leadership and management of team
(focusing on productivity individual performance and teamwork)
Drive significant healthy pipeline growth
Drive pricing strategy
Increased customer retention
Decreased dilution PW
Inspirational people leader who can take the organisation through the transformational and
growth journey; leader who develops and coaches talent; motivates and empowers and drives
strong performance in the team;
Drives IM culture and employee engagement
Health & Safety
Compliance on all applicable Operational Financial Legal and labour related standards
Understand market trends and market information in sector identify impact to customers and
share internally for further analysis
MD/Statutory responsibility

Valued skills and experience:

Prior experience in a senior commercial leadership role within a high growth technology business
A strong network of contacts with the Saudi Arabian government and prior involvement in Public
Investment Fund projects
Sound working knowledge of: Sales & Marketing Business Planning & strategy development
Service Delivery Finance essentials Real Estate and capital processes Legislation People
management
Strong commercial focus and experience demonstrated success and achievements in the
business growth entrepreneurial focus in business development
Inspirational people leader and culture builder ability to build a inclusive culture where people feel
strong sense of belonging collaboration and connection to company values
Proven track record of developing strong talent ability to connect with employees at all levels
Ability to work in a complex matrix environment and build relationships with a wide range of
stakeholders in country and internationally; ability to lead by influence irrespective of reporting
lines.
Full understanding and proven track record of within the local business & legislative environment
Understands local and international business environment trends opportunities and complexities
and is able to see the bigger picture
Demonstrated ability to take decisions and solve problems at the rather large complexity taking
into account multiple aspects and nuances
Ability to prioritise well for the optimal business outcomes;
Demonstrate personal integrity and leadership which is deeply rooted in company values
Ability to clearly articulate and promote relevant messages to a wide variety of stakeholders.

Discover what awaits you

Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain a global
organization that embraces transformation and innovation.
Empowering Inclusion: Join a supportive environment where everyones voice is heard
opinions are valued and feedback is encouraged fostering an atmosphere of inclusion and

belonging.
Global Connectivity: Connect with 26000 talented individuals from 59 countries opening
doors to diverse cultures and fostering global learning opportunities.
Championing Individuality: Be part of a winning team that celebrates diversity and encourages
individual differences to drive greatness.
Competitive Total Rewards: supporting your career at Iron Mountain family personal wellness
and wellbeing. (Local benefits may vary based on country-specific policies.)
Embrace Flexibility: Experience the freedom of remote/hybrid work enabling a harmonious
work-life balance (dependent on role).
Unleash Your Potential: Access abundant opportunities for personal and professional growth
preparing you for a digitalized future.
Valuing Every Contribution: Join a workplace that actively encourages and supports all talents
recognizing the unique impact of each individual.
Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving
workforce leaving an enduring legacy for generations to come.

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