To ensure the accuracy of all charges and credits to the various accounts and that they are properly posted on a timely basis.
To be responsible for the preparation and mailing of account statements to customer on a timely basis and to monitor the subsequent collection of all accounts.
To conduct all necessary credit checks on all new credit applicants to make recommendations according to existing credit policies and to maintain details of credit given to customers.
To be responsible for completing and updating records of debtors.
To mail accounts receivable invoices for individual accounts within (48) hours of guest departure. Group and airline invoices are sent as per the Contract to maximize collection speed.
To verify that any sale recorded as accounts receivable are supported with sales vouchers credit card sales vouchers coupon & vouchers and any other supporting documents.
To check the accuracy of all charges and credits and prepare A/R rebate voucher when necessary.
To ensure the timely transfer of guest ledger in to proper city ledger accounts sorted by customer.
To liaise and check with sales department on all disputes pertaining to rates complementary rooms no show charges credit arrangement etc
To prepare billing to customer and follow up the payment.
Qualifications :
Bachelors degree in finance or related field
3-5 years of experience in collections and credit
Superior spreadsheet skills and a working knowledge of Microsoft Excel
Prior background in an accounts receivable position
Ability to exhibit composure patience and confidence when facing difficult situations
Self-starter with a proven track record of multi-tasking abilities
Expertise with various types of accounting software platforms
Excellent verbal and written communication skills
Highly skilled and proficient at verifying financial or transactional data
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