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Job Description
We are seeking a results-driven and experienced Location Manager to oversee daily operations at our branch/store/facility. The Location Manager will be responsible for managing staff optimizing processes ensuring excellent customer service and achieving business goals at the assigned location.
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Key Responsibilities:
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Oversee all operations and activities at the location ensuring efficiency and compliance with company standards.
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Supervise and lead team members including recruitment scheduling training and performance management.
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Manage location-specific budgets expenses and inventory to ensure cost-effectiveness.
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Ensure high levels of customer satisfaction by delivering excellent service and resolving issues promptly.
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Monitor KPIs and implement strategies to improve operational performance.
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Enforce safety quality and regulatory compliance across all operations.
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Coordinate with headquarters or regional management to align local goals with broader company objectives.
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Maintain facility cleanliness security and functionality.
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Prepare and submit reports on sales staffing and operational metrics.
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Represent the company in the local community and with business partners suppliers or customers.
Requirements:
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Bachelors degree in Business Administration Management Logistics or a related field (or equivalent experience).
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35 years of proven experience in a managerial or supervisory role.
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Strong leadership communication and interpersonal skills.
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Solid understanding of operations management customer service and staff supervision.
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Proficiency in Microsoft Office and experience with ERP/CRM or POS systems (depending on industry).
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Ability to analyze data create reports and make data-driven decisions.
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Exceptional organizational and problem-solving skills.
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Availability to work flexible hours including weekends or holidays if required.
Preferred Qualifications:
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Experience in retail/logistics/transportation/hospitality industry.
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Familiarity with budgeting payroll and supply chain operations.
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Knowledge of local labor laws and safety regulations.
Employment Type
Full Time
