Groups & Events Coordinator
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Job Description
The Groups & Events Coordinator is responsible for supporting the sales and planning process for group bookings conferences meetings and events. This role involves coordination between clients internal departments and vendors to ensure seamless execution and exceptional guest experiences. The ideal candidate is detailoriented customerfocused and thrives in a dynamic hospitality environment.
Coordinate and manage group and event inquiries from initial contact to postevent followup.
Prepare and issue proposals contracts event orders and rooming lists.
Maintain accurate records of group and event details in the property management and sales systems.
Work closely with operations catering and front office teams to ensure all group/event requirements are communicated and executed effectively.
Assist with site inspections and client walkthroughs.
Handle administrative tasks including filing updating reports and maintaining client communication records.
Ensure all events meet brand standards and customer expectations.
Provide timely and professional responses to client inquiries and requests.
Support the Events & Sales team with coordination during peak business periods.
Qualifications :
- At least 12 years sales experience in a 5star / luxury hotel with groups & events focus
- Bachelors Degree in any related field
- Confident communication skills excellent written and verbal English is essential
- Second language preferred but not mandatory
- Strong analytical skills are a must. Ability to work well under pressure and effectively handle multiple concurrent demands and appropriately prioritize responsibilities.
- Excellent computer skills (Microsoft Word Excel Outlook Express Internet email)
- Positive attitude with excellent interpersonal and team building skills
- Ability to influence and persuade with good negotiation techniques
Additional Information :
Relocate to remote area
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
