Guest Room Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Who we are
Our Hotels
We work with some of the most talented and unique individuals in our business who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is after all our people that bring our vision to life. As a member of our Dorchester Collection Family we will support your development by nurturing your personality creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and Creativity.
If you need us to do anything to support you during the recruitment process such as adjustments to how you apply alternative formats of information or adjustments to the assessment process itself please email so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update
Reference
Hotel
The Lana Dorchester Collection
Division & Department
Engineering Engineering & Maintenance
Job Title
Guest Room Technician
Contract Type
Permanent
Status
Full time
Position Overview
We are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. An eclectic grouping who really care about each other and our guests; where belonging transcends all else. We do this with a backdrop of extraordinary hotels steeped in history glamour and stories which provide the perfect stage for our people our Legends to live our vision Treasured by Guests Cherished by Employees Celebrated Worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and submitting your application please let us know if you require any special accommodations during the interview process.
We care about your career and are known for having the absolute best people in the industry. When you join us a Guest Room Technician you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our awardwinning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.
What youll get
As a Guest Room Technician at The Lana Dorchester Collection Dubai here are just some of the great benefits you will receive:
- Competitive Salary Package
- Worldclass Development Opportunities
- Complimentary stays with breakfast included in our sister Dorchester Collection hotels
- 50% off at bars and restaurants within all of our sister Dorchester Collection hotels
- Meals on Duty
- Private Medical Insurance
- Life Insurance
- Flight Allowance every 24 months
- Shared Company Accommodation
- Company provided transportation to and from work
- Uniform provided by the Company with complimentary laundry
- Service Charge
What youll do
Youll love what you do and take pride in delighting our guests:
- You will be responsible to scheduled preventative maintenance in guest rooms and/or guest corridors as required including but not limited to carpentry mechanics plumbing minor electrical and finish works.
- Ensuring that all necessary hardware and appliances are present in the guest room and in working order. Repairing carpets and upholstery touchup painting touchup furniture replacing filters light fixtures and inspecting and repairing grout and caulking.
- Maintain repair and clean all guest rooms in accordance with the property room preventative maintenance procedures and standard guidelines to ensure our guests receive nothing but the best experience.
- Youll also follow guest room preventive maintenance checklist to individually complete rooms preventative maintenance process for guest rooms in efficient and effective manner.
- Maintain engineering area is safe kept clean and in an orderly manner.
- Report any serious maintenance problems unusual findings or safety hazards immediately to the manager/supervisor.
- Our values of Passion Personality Respect Working Together and Creativity guide us each and every day. As a Guest Room Technician youll have the opportunity to bring these to life and continue to create our legacy.
- You will comply with the departmental/corporate SOP & LSOP.
- Will ensure implementation of Dorchester Collection Policies Standards and Procedures in relation to Engineering fairly and consistently.
- Will be aware of all existing departmental job safety analysis and strive to work in an accidentfree manner and to create a safe working environment for self and for others.
The items shared are the essence of a day in the life of a Guest Room Technician but well make sure you are provided with specifics on how we care for our hotel.
What youll bring
- Youll bring your unique personality and passion to the role and the team. Technical Trade Course Certificate in Electronic/Electrical/Mechanics/HVACR or related. Vocational Certificate/Diploma or equivalent. Technical training in HVACR/electrical/Mechanical/plumbing.
- At least 3 years experience in facility management with minimum 1 year in international 5star Hotel luxury brand.
- Ideally a minimum 2 years of handson experience in a Guest Rooms Technician or similar role.
- You have a talent for good understanding of Carpentry/Masonry and Electrical Air conditioning Plumbing systems and Demonstrated knowledge of electrical Tools and Instrumentation.
- Equipment trends maintenance and installation. Excellent ability to verbally communicate with guests (and coworkers) to resolve maintenance issues with little to no supervision.
- Ability to Troubleshoot and perform basic repair of inroom equipment fixtures & appliances.
- Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
- English is the primary language used in our hotel. You can comfortably communicate in this language.
Job Location
United Arab Emirates
Location
Required Experience:
IC
Employment Type
Full-Time
