Customer Engineer (Customer Technical Liaison)
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Job Description
Company:
The Boeing CompanyAs a provider of cuttingedge aircraft retrofit solutions Boeing Global Services (BGS) is expanding the Customer Engineering team to continue providing exceptional customer service and technical expertise.
Currently Boeing Global Services is looking for a Customer Engineer (Customer Technical Liaison) to join our team in Dubai UAE or Dublin Ireland whereby the talented individual will act as the main technical point of contact during Phase I (capturing the business) for both our airline and leasing customers. The Customer Engineer will continuously liaise with customers understand their retrofit modification requirements initiate the proposal generation process and keep the customer apprised of proposal progress.
Our team is open for a range of experience levels including: Midlevel to Lead Level Customer Engineer.
Position Responsibilities:
Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements.
Review aircraft configurations provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their specific aircraft configurations and operation requirements.
Communicate worldwide Regulatory and Airspace requirements to customers for potential configuration changes
Initiate the proposal generation process.
Collaborate with internal teams to develop and present retrofit proposals
Support modifications for all business product lines including: Interiors Connectivity Avionics AP&S (Airplane Performance & Safety) and BCF (Boeing Converted Freighter).
Develop and maintain relationships and partnerships with internal and external customers stakeholders peers partners and direct reports.
Monitor proposal progress and keep customers updated.
Basic Qualifications:
Bachelors degree or higher in an engineering major or equivalent.
Preferred Qualifications:
A solid background in aviation engineering with a deep understanding of aircraft retrofit modifications.
Proven experience in customerfacing roles demonstrating exceptional communications skills relationshipbuilding abilities and the capacity to understand and address the customer needs effectively.
Experience working with airline and/or leasing organizations.
Experience working with FAA/ EASA Part 21 design organizations.
Good communication project management and organizational skills.
Skill and ability to: collect organize synthesize and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
Relocation:
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Other jobrelated information
This vacancy is for an international locally hired position in Dubai UAE or Dublin Ireland.
Benefits and pay are determined at the local level and are not part of Boeing payroll and will commensurate with experience and qualifications and in accordance with applicable local law. Employment is subject to the candidates ability to satisfy all labor and immigration formalities.
Language Requirements:
Not ApplicableEducation:
Bachelors Degree or EquivalentRelocation:
Relocation assistance is not a negotiable benefit for this position.Security Clearance:
This position does not require a Security Clearance.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Not a Shift Worker (United Arab Emirates)Employment Type
Full-Time
