Outlet Supervisor
Posted on :
08-05-2025
Employer Active
1 Vacancy
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Job Description
- To provide a courteous professional efficient and flexible service at all times following Rixos Standards of Performance.
- To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
- To carry out any other reasonable duties and responsibilities as assigned.
- To undertake any reasonable tasks and secondary duties as assigned by the Assistant Manager.
- To perform opening and closing procedures established for the place of work as assigned.
- To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
- To provide high standard of quality and efficient / friendly service as per Standard Operational Procedures.
- To ensure that the place of work and surrounding area is kept clean and organized at all times.
- To handle guest enquiries in a courteous and efficient manner.
- To establish a rapport with guests maintaining good customer relationship.
- To monitor operating supplies and reduce spoilage and wastage.
- To report guest complaints or problems to Managers if no immediate solution can be found and assure follow up with guests.
- To assist in carrying out monthly quarterly biyearly yearly inventory of operating equipment.
- To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
- To provide friendly courteous and professional service at all times.
- To maintain good working relationships with colleagues and all other departments.
- To read and understand the hotels Employee Handbook and to adhere to the hotels rules and regulations and in particular the policies and procedures relating to Fire Hygiene Health and Safety.
- To comply with local legislation as required.
- To respond to any changes in the department as dictated by the needs of the hotel.
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned including redeployment to alternative departments/areas if required to meet business demands and guest service needs.
- To attend training and meetings as and when required.
Qualifications :
- Preferably Female
- Ensure accurate receipt & delivery of product into and out of the store
- Perform all required cash register procedures
- Oversee and authorize cash register transactions made by sales associates and provide assistance/training with cash register transactions as needed
- Work with distribution center customer service and accounting when necessary
- Participate in setting and ensuring achievement of objectives in key measures
- Act as a member of the hotels internal committees Social Committee
Additional Information :
What is in it for you:
- Employee benefit card offering discounted rates at Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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