Receptionist Front Desk Executive
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Job Description
Job Purpose:
To manage the front desk operations at Milele HQ ensuring a welcoming organized and efficient environment for all visitors and staff.
Duties and Responsibilities:
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Greet and welcome guests promptly and warmly upon arrival.
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Direct visitors to the appropriate personnel and offices.
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Answer screen and route incoming phone calls efficiently.
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Maintain a clean organized and presentable reception area ensuring availability of necessary stationery and materials (e.g. pens forms brochures).
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Oversee the booking and upkeep of boardrooms and meeting rooms.
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Provide accurate and timely information both inperson and via phone/email.
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Receive sort and distribute daily mail and deliveries.
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Ensure office security by adhering to safety protocols monitoring visitor logbooks and issuing visitor badges.
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Manage ordering and inventory of front office supplies.
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Update office calendars and assist with scheduling meetings.
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Coordinate travel arrangements accommodations and prepare related vouchers.
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Maintain accurate records of office expenses and costs.
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Perform clerical tasks such as filing photocopying and transcribing.
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Support additional administrative duties as assigned by the line manager.
Required Skills:
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Proven experience as a Receptionist Front Office Representative or in a similar role.
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Proficiency in Microsoft Office Suite.
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Handson experience with office equipment (e.g. EPABX systems printers).
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Professional demeanor and appearance.
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Strong verbal and written communication skills in English and Arabic.
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Ability to be proactive resourceful and solutionoriented.
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Excellent organizational and multitasking abilities.
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Strong timemanagement skills with the ability to prioritize tasks effectively.
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A positive customer serviceoriented attitude.
Qualifications:
- High school diploma or equivalent; additional certification in hospitality management or a related field is an advantage.
Employment Type
Full Time
