Guest Service Centre Agent

Guest Service Centre Agent br First impressions are everything As a Guest Service Centre Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us br What is in it for you br Employee benefit card offering discounted rates at Accor worldwide br Learning programs through our Academies br Opportunity to develop your talent and grow within your property and across the world br Ability to make a difference through our Corporate Social Responsibility activities like Planet 21 br What you will be doing br Greet check-in respond to requests and settle accounts while providing exceptional service br Take initiative to add a personalized experience br Proudly promote the hotel facilities looking for opportunities to enhance a guest s stay through up-selling br Your experience and skills include br Service focused personality is essential experience is an asset br Prior experience working with Opera or a related system br Fluency in English additional languages are a plus br Our commitment to Diversity amp Inclusion br We are an inclusive company and our ambition is to attract recruit and promote diverse talent br Why work for Accor br We are far more than a worldwide leader We welcome you as you are and you can find a job and brand that matches your personality We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accor s limitless possibilities br By joining Accor every chapter of your story is yours to write and together we can imagine tomorrow s hospitality Discover the life that awaits you at Accor visit https careers accor com br Do what you love care for the world dare to challenge the status quo BELIMITLESS br