Reservation Agent
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Job Description
• Take hotel room reservations / modify an existing customer’s reservation.
• Upsell client’s products and services applicable to customers' needs.
• Capture details of each support request in ticketing system.
• Manage bookings via telephone, email, and chat, ensuring the highest quality of service is delivered at first contact to our guests.
Employment Type
Full Time
Company Industry
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
