Sales Executive

Summary of Responsibilities:

Reporting to the Cluster Director, Sales, responsibilities and essential job functions include but are not limited to the following:
• Qualifies general inquiries, responds personally, and directs to appropriate sales person
• Responds to inquiries from customers in the absence of direct sales personnel
• Escorts general inquiries onsite inspections and familiarization trips and entertain whenever required
• Ensures prompt and courteous service is extended to both internal and external customers
• Maintains positive relationships with all guests, tour operators, colleagues and global sales network
• Own and manage selected Corporate Sales accounts
• Has a complete knowledge of hotel's services and facilities
• Assists with maintenance of tour operator accounts, database, contact, team activities and business details within Opera S&C according to Accor standards
• Prepare, issue and follow up on contracts and all promotional communications
• Maintains current sales and promotional literature
• Coordinates the distribution of pertinent information to all pertinent departments within hotel
• Provides clerical duties as required (i.e. typing, filing, etc. to assigned sales colleagues)
• Attends all sales meetings