Female Laundry Valet
Posted on :
13-03-2025
Employer Active
1 Vacancy
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Job Description
Job Summary:
The Female Laundry Valet is responsible for collecting, processing, and delivering guests' laundry items in a timely and efficient manner. This role requires attention to detail and exceptional customer service skills to ensure a high level of guest satisfaction. The Laundry Valet plays a key role in providing top-quality laundry services, maintaining the cleanliness and integrity of guests' clothing, and contributing to a positive guest experience.
Key Responsibilities:
- Collect laundry items from guest rooms and public areas in a prompt and professional manner.
- Ensure proper sorting and handling of laundry items based on fabric type, color, and care requirements.
- Process laundry using the appropriate equipment, detergents, and methods to ensure quality results.
- Deliver cleaned laundry to guests' rooms or designated areas on time.
- Maintain a high standard of cleanliness and hygiene in the laundry area and equipment.
- Ensure that guests’ laundry is handled with care, paying attention to any special instructions or delicate items.
- Provide excellent customer service, addressing any guest concerns or requests regarding laundry services.
- Collaborate with other team members to ensure smooth operations and customer satisfaction.
Requirements:
- Previous experience in a similar role within a hotel or hospitality setting is preferred.
- Strong attention to detail and excellent organizational skills.
- Ability to handle delicate fabrics and follow specific care instructions.
- Excellent communication and interpersonal skills to interact with guests professionally.
- Physical stamina to carry out repetitive tasks and handle heavy laundry loads.
- Punctuality and reliability are essential.
Employment Type
Full-time
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