Junior Business Analyst

Roles and responsibilities

• Experience of Cash Management, Digital Banking and Virtual Accounts for Corporate customers is a must
• Experience of evaluating the requirements and writing Business Requirements documents
• Breaking down the requirements from all stakeholders including business, IT, Support, Architecture
• Supporting Business and project team with clarifications and requirements sessions
• Understanding of the APIs and able to create the necessary mappings within the systems
• Ability to understand the solution diagram and map to requirements
• Creating Traceability matrix of requirements, designs, testing
• Review the functional documents from vendors and support business discussions
• Driving the Defect triage calls and coordinating the closure of defects
• Supporting the project manager on related activities like reporting, financials

• Requirements Gathering:

  • Stakeholder Communication: Work closely with business stakeholders (e.g., managers, users, and clients) to understand and document their requirements and expectations.
  • Requirements Documentation: Gather and document business requirements, functional requirements, and non-functional requirements in clear, concise formats (e.g., user stories, use cases, or requirement specifications).
  • Facilitating Workshops and Interviews: Conduct workshops, interviews, and surveys with stakeholders to extract detailed information about business needs and challenges.

• Process Analysis and Improvement:

  • Business Process Mapping: Analyze current business processes and workflows, identifying inefficiencies and areas for improvement.
  • Process Reengineering: Suggest and implement changes to improve operational efficiency, reduce costs, and enhance customer satisfaction.
  • Gap Analysis: Identify gaps between the current state and desired future state, and develop strategies for closing these gaps.

• Solution Design and Validation:

  • Solution Evaluation: Evaluate and recommend technology solutions, process improvements, or system enhancements based on business needs and objectives.
  • Functional Specifications: Work with technical teams (e.g., developers, designers, testers) to translate business requirements into functional specifications that are understandable by the development team.
  • Test Case Development: Assist with the development of test cases and test scenarios based on the functional requirements, ensuring the solution aligns with business needs.
  • User Acceptance Testing (UAT): Coordinate and support UAT by working with business users to verify that the solution meets the agreed-upon requirements and performs as expected.

Desired candidate profile

• Analytical Skills:

  • Strong ability to analyze business problems, processes, and data to identify solutions.
  • Ability to break down complex requirements into manageable components that can be addressed by the technical teams.

• Communication Skills:

  • Excellent verbal and written communication skills to effectively interact with both technical and non-technical stakeholders.
  • Ability to present complex concepts in a clear and understandable manner.

• Problem-Solving Skills:

  • Ability to identify root causes of business challenges and propose practical, cost-effective solutions.
  • Strong troubleshooting skills to identify and resolve issues related to business processes or systems.

• Business Knowledge:

  • In-depth understanding of the industry in which the business operates (e.g., finance, healthcare, manufacturing) and the ability to apply that knowledge to identify opportunities for improvement.
  • Understanding of business models, organizational structures, and how business processes interconnect.

• Technical Skills:

  • Proficiency with project management tools (e.g., Jira, Trello, Asana) for tracking tasks and progress.
  • Familiarity with data modeling, database management, and BI tools (e.g., Power BI, Tableau, SQL).
  • Knowledge of software development methodologies (e.g., Agile, Scrum, Waterfall).
  • Experience with workflow automation tools (e.g., Zapier, UiPath).

• Requirements Gathering and Documentation:

  • Ability to write detailed business requirements, functional specifications, and other project documentation.
  • Knowledge of various methodologies and frameworks for documenting requirements, such as Use Cases, User Stories, Business Process Models.

• Project Management:

  • Familiarity with project management principles and frameworks, including Agile, Scrum, and Waterfall.
  • Strong organizational skills to manage multiple projects simultaneously and meet deadlines.

• Attention to Detail:

  • Ability to meticulously review documentation, requirements, and systems to ensure that all aspects of a project align with the business objectives.