HR Operations

Roles and responsibilities

The Assistant Manager - HRBP is responsible for supporting HR operations and partnering with business leaders to implement HR strategies aligned with GMG’s retail goals. The role focuses on employee relations, performance management, talent development, and compliance with local labor laws. Reporting to the Manager - HRBP, the Assistant Manager - HRBP will play a key role in managing day-to-day HR activities, handling HR operations such as onboarding, workforce planning, and HR systems management, while also contributing to strategic HR initiatives that support the Sports division's growth and operational objectives.

Job Description

HR Operations & Support

Partnering with retail business leaders to provide HR consultation on employee relations, performance management, workforce planning, and talent development.

Managing the employee lifecycle, including recruitment support, onboarding, promotions, role changes, and terminations, ensuring compliance with company policies and UAE labor laws.

Handling HR administrative processes, including employee data management and approvals through SAP SuccessFactors and GMG’s OneFlow system.

Employee Relations & Compliance

Managing employee relations cases, including handling grievances, resolving disputes, and managing disciplinary processes, ensuring legal compliance and alignment with GMG policies.

Ensuring labor law compliance, by keeping updated on local labor regulations and ensuring that all HR practices meet legal requirements.

Supporting employee engagement programs, contributing to the development and execution of initiatives to enhance employee satisfaction and retention within the Sports division.

Performance Management & Talent Development

Supporting the performance management process, ensuring that performance reviews are conducted effectively and feedback is communicated clearly to employees.

Contributing to talent development programs, working with the Manager - HRBP to identify high-potential employees and create career development plans to support employee growth and retention.

Helping to implement retention strategies, ensuring that key talent is engaged and aligned with the division’s long-term business goals.

HR Process Improvement & HR Program Implementation

Assisting with the rollout of HR programs, such as performance reviews, promotions, and talent assessments, ensuring consistent and efficient execution across the Sports division.

Identifying areas for improvement in HR processes, recommending changes to streamline operations and enhance HR service delivery.

Desired candidate profile

Ensure that all job descriptions are meticulously crafted and organized in alignment with the guidelines provided by the Rewards team, maintaining clarity, consistency, and compliance across all roles.

Change Management

Supporting change management initiatives within the Sports division, including organizational restructuring and role changes, ensuring effective communication and smooth transitions for employees.

Functional/Technical Competencies

The incumbent must demonstrate solid knowledge and skills in:

HR Operations & Compliance: Understanding of UAE labor laws and HR operations, with the ability to ensure legal compliance and handle employee relations effectively.

Talent Development & Performance Management: Experience in supporting talent management and performance processes, ensuring alignment with business goals.

HR Systems Expertise: Proficiency in SAP SuccessFactors and GMG’s OneFlow system for employee data management, position changes, and approvals.

Change Management: Ability to support organizational changes, ensuring smooth transitions and effective communication with employees and managers.

Communication & Problem-Solving: Strong communication and interpersonal skills to engage effectively with business leaders, employees, and HR teams.