Bartender

Roles and responsibilities

Job Description

How does your working day look like …

• You’ll take care of our guests – hand in glove with your colleagues, and from early till late
• You’ll get everything ready for the shift, and take care to ensure that it’s all cleared away again afterwards
• You’ll work independently, even when the going is hectic and your feet hurt and you’ll help, serve, mix drinks.
• You’ll help out wherever things are the most hectic, and every day you’ll learn something new
• You’ll know all the bar and menu products (preparation instructions)
• You’ll manage the stocks and setup for the bar in line with brand standards
• You’ll serves guests at the bar, organising his/her work to suit fluctuations in numbers
• You’ll apply the procedures for opening and closing a point of sale
  

Qualifications

Your personality counts more than your CV …

• You’ve completed a hotel & catering course, and have gained experience in a bar
• You can motivate your fellow staff and take joint responsibility for planning staff duties and organising the bar.
• You’re keen to work in a bar and gain your first experience there.
• You’re not just bringing your abilities, but also your character
  

Additional Information

What’s in it for you …

• Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
• Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefit from great offers from our numerous cooperation partners
• Be part of our hilarious staff parties and much more...

Desired candidate profile

1. Mixology and Drink Preparation

• Knowledge of Cocktails: Understanding classic cocktails (e.g., Martini, Mojito, Margarita) as well as modern drinks and trends.
• Recipe Knowledge: Familiarity with drink recipes and the ability to mix drinks quickly and accurately.
• Ingredient Knowledge: Knowing the difference between various spirits, mixers, garnishes, and how to use them.

2. Customer Service

• Communication: Being able to communicate effectively with customers, understand their preferences, and make recommendations.
• Friendly Demeanor: Maintaining a positive and approachable attitude.
• Listening Skills: Understanding customers' needs and responding attentively.

3. Speed and Efficiency

• Multitasking: Juggling multiple orders while maintaining the quality of each drink.
• Organization: Keeping the bar clean, stocked, and well-organized so that drinks can be prepared quickly.

4. Cash Handling

• POS Systems: Proficiency with point-of-sale systems to process orders, handle payments, and give back correct change.
• Handling Tills: Accurately counting cash and balancing transactions at the end of a shift.

5. Knowledge of Alcohol Laws

• Legal Age: Knowing and adhering to legal drinking ages and checking IDs.
• Intoxication Awareness: Recognizing signs of intoxication and ensuring responsible service.

6. Physical Endurance

• Stamina: Bartending often requires long hours on your feet and the ability to handle the physical demands of the job.
• Strength: Handling heavy kegs, cases of alcohol, and ice.

7. Cleaning and Sanitation

• Bar Hygiene: Ensuring the bar and utensils are clean and sanitized.
• Glassware: Proper cleaning and care of glassware to maintain hygiene and presentation.

8. Creativity

• Creating New Cocktails: Experimenting with new ingredients, garnishes, and flavors to create unique drinks.
• Presentation: Making drinks visually appealing through garnishes, glassware, and overall presentation.

9. Conflict Resolution

• Dealing with Difficult Customers: Addressing complaints, managing unruly customers, and maintaining a calm, professional demeanor.
• Teamwork: Coordinating with other bartenders, servers, and kitchen staff to ensure smooth operations.

10. Time Management

• Handling Rush Hours: Managing the bar during busy times (e.g., weekends, holidays) while maintaining a high level of service.
• Prioritizing Tasks: Ensuring customers are served efficiently without compromising drink quality.

11. Marketing and Sales Skills

• Upselling: Encouraging customers to try more expensive drinks, upsell bottles of wine, or offer promotions.
• Building Regulars: Creating a loyal customer base by remembering regular customers and their preferences.