Personal Trainer

Roles and responsibilities

• Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
• Support company’s philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
• Keep work areas clean and neat at all times.
• Must follow all Standards and Procedures as taught by legendary trainers, Departmental trainers and Fitness & Wellness Manager.
• Conduct Fitness Assessments, Classes and Personal Training.
• To supervise and instruct the safe use of the equipment in the Fitness area.
• To ensure that a high standard of service is maintained throughout the Fitness Centre.
• Assist in the operations of all Fitness Centre, as required:
• Reception
• Fitness Centre (main gym)
• Fitness Centre (movement studio)
• Personal training session delivery
• MO in-house class delivery
• Unique events and Hotel marketing initiatives
• Cleaning, maintenance and Health & Safety reporting
• Report dysfunctional equipment to Fitness & Wellness Supervisor/Manager
• To maintain inventory of supplies for the operations of the Fitness Centre (Headsets, fruit/water, towels etc.)
• To attend daily line-ups, weekly and monthly departmental meetings.
• To maintain a high standard of appearance and personal hygiene as laid down by the Mandarin Oriental MODUB Grooming Guidelines
• Must attend all training courses as deemed necessary, and must adhere to training as set down by the Fitness & Wellness Manager
• Must have the ability to courteously interact and answer all Spa, Wellness and Hotel related questions with guests.
• Assist in all areas of the department, as and when necessary.
• To be adaptable and accountable for all actions.
• Will perform as a professional, with a friendly work ethic and conduct all duties and responsibilities as required by the position, or assigned by the Fitness & Wellness Supervisor/Manager.
• To assist in the smooth flow of the guest’s journey throughout the day.
• To receive training to ensure that all-relevant Health and Hygiene standards are implemented and monitored within the Fitness Centre.
• To attend to guests in both the waiting areas and Fitness Centre; ensuring that they are comfortable as well as offering refreshments.
• Will greet each guest with a smile and acknowledge guests, even in passing.

Desired candidate profile

• To conduct Personal Training sessions based upon systematic, scientific counselling and conditioning principles to ensure safety and training efficiency in exercise prescription
• Ensure that training goals are realistic and attainable for guests to achieve their objectives
• To be fully aware of any contraindications that the guest may have before commencement of any exercise program
• Personal Trainer to maintain Category ‘A’ REPs UAE fitness registration, each year, by attaining a minimum of 10 CPD points in learning/workshop attendance
  

GROUP AND PRIVATE FITNESS/WELLNESS INSTRUCTION

• To produce a monthly attendance reports of all complimentary and private programs
• To ensure all guests sign participation waiver before commencing any complimentary or private wellness programs
• To conduct in villa/suite private wellness program in up-most professional manner and to adhere and follow private wellness menu and in-house training guidelines
• To conduct complimentary wellness programs in up-most professional manner and to adhere and follow complimentary wellness menu and in-house guidelines
• To conduct children’s physical activities where necessary
  

RULES & REGULATIONS / SAFETY

• To follow Mandarin Oriental Jumeira, Dubai SOPs concerning fitness centre opening and closing
• To follow Mandarin Oriental Jumeira, Dubai SOPs in regard to fitness centre etiquette and handling of all health and fitness equipment
• To provide sound, scientifically correct feedback to guests should they be performing unsafe exercises – guest must be approached and assisted with correct exercise execution
  

ADMINISTRATION OF COMPLIMENTARY/PRIVATE WELLNESS PROGRAMMES AND GUEST ACTIVITIES

• To liaise with health and fitness instructors to produce, prepare and execute complimentary and private wellness programs.
• To start and finish all appointments on time.
• To follow administration SOPs for all health and fitness activity bookings and private wellness bookings.
  

FITNESS CENTRE

• Professional appearance and conduct on the floor must be maintained at all times.
• All Personal Trainers are to be approachable and friendly at all times.
• Provide professional advice, assistance and education to all guests in the Fitness Centre, by walking the floor and focusing on exercise execution, exercise safety and thoughtful Member/Guest interaction.
• To follow SOPs in regard to welcoming guests to the fitness centre – this will include liability signing; self-introduction; the handing out sweat towels; water bottles etc
• Empty bins/pick up rubbish when necessary.
• Promote and communicate Fitness & Wellness activities and Complimentary/Private Wellness programs to guests.
• Provide positive encouragement guests whilst they are working out, where deemed appropriate.