Service Administrator

Roles and responsibilities

• Immediately joining ( UAE available )
• Speak fluent Arabic is mandatory
• At least 3 years of experience in the field
• A background in the legal or business field is an advantage.
• These roles require strong understanding skills and familiarity with legal terms and concepts.
• Responsible for BU monthly meetings scheduling
• Associate or Bachelors degree preferred
• Work experience at a project construction site is preferred
• Proficiency with MS Office Suite Outlook, Word, Excel, PowerPoint. Procore and Labor Chart a plus
• Technology Savvy experience working with various technological components (PCs, smartphones, tablets) and their work-related applications. Video conferencing and other remote work tools. Ability to provide basic troubleshooting support
• Demonstrated support focus and ability to work with staff at all levels.
• Proven ability to build effective partnerships within field operations and office-based teams throughout the company
• Positive attitude, self-starter, collaborative
• Creative problem-solver, detail-oriented
• Strong verbal/written communication skills
• Ability to adapt and change in a fast-paced, dynamic environment
• Able to multi-task and self-prioritize
• Reliable and punctual

• 1. Arabic Language Proficiency

• Fluency in Arabic: Strong command of Modern Standard Arabic (MSA) and possibly a regional dialect, such as Egyptian or Levantine.
• Grammar and Syntax: In-depth understanding of Arabic grammar, sentence structures, and verb conjugation rules.
• Pronunciation: Ability to model and correct pronunciation, especially for sounds that may be challenging for learners.
• Reading and Writing: Competence in both print and cursive Arabic, with a focus on correct writing techniques.

• 2. Cultural Knowledge

• A strong awareness of Arabic-speaking cultures, traditions, and regional differences can greatly enrich lessons and provide context for language learning.
• Understanding cultural references, history, and local practices can help bridge the gap between language and cultural understanding.

• 3. Instructional Support

• Lesson Planning: Assist in the development of lesson plans and learning activities that engage students while reinforcing key concepts.
• Classroom Management: Help create a structured, positive environment that promotes focused learning.
• Differentiation: Adapt your support to meet the diverse needs of students, whether they are beginners or more advanced in their Arabic studies.
• Technology Use: Incorporating multimedia, apps, or online resources to enhance student engagement and learning.

Desired candidate profile

As an Administrator, whether in an educational setting or a business environment, several skills are crucial for success in overseeing operations, managing teams, and ensuring smooth day-to-day activities. Here are the key skills for an effective administrator:

1. Organizational Skills

• Time Management: Ability to prioritize tasks and manage time effectively to meet deadlines and maintain smooth workflow.
• Multitasking: Handling various tasks simultaneously without compromising quality, such as answering emails, attending meetings, and managing paperwork.
• Record Keeping: Maintaining accurate records, documents, and files, whether physical or digital, to ensure proper organization and easy access.

2. Communication Skills

• Verbal Communication: Ability to clearly and confidently communicate with staff, management, clients, or students (depending on the setting).
• Written Communication: Writing clear and concise emails, memos, reports, and documentation, which are easy to understand.
• Active Listening: Paying attention and responding thoughtfully to staff or clients' concerns, feedback, and questions.
• Interpersonal Skills: Building relationships and fostering a collaborative work environment with staff, students, and external stakeholders.

3. Leadership and Management Skills

• Team Management: Leading and coordinating the efforts of a team, delegating tasks, and providing guidance to ensure goals are met.
• Conflict Resolution: Addressing and resolving conflicts in a constructive manner, ensuring a positive and productive working environment.
• Decision-Making: Ability to make informed decisions, even under pressure, and implement effective solutions to challenges.
• Motivation and Support: Providing guidance, encouragement, and resources to help team members succeed and grow professionally.

4. Problem-Solving Skills

• Critical Thinking: Analyzing situations, identifying potential issues, and developing practical solutions to challenges.
• Adaptability: Being flexible and adjusting strategies when faced with unexpected changes, such as staffing shortages, changes in policies, or new technologies.
• Resourcefulness: Finding innovative solutions to overcome challenges, even when resources are limited.