Roles and responsibilities
- Assist with all internal and external general inquiries concerning labor and immigration matters.
- Manage the Government Relations administration & PRO daily tasks.
- Ensure that all UAE Employee related needs (certificates, letters, information, visa support etc…) are managed effectively and within agreed (Service Limit Agreement) SLA’s.
- Monitors the visa, labor card and passport expiration of all associates.
- Responsible for processing all applications for visas, work permits, residence permits identity cards of employees and dependents as well as visitors (on mission).
- Ensures employee files contain required employment paperwork, related to visas or licenses. Ensures this information is properly maintained and secured for the required length of time.
- Ensure all visa, medical and labor permits are up to date and arrange timely renewal.
- Manage and follow up on the medical insurance requests.
- Ensure all Trade Licenses, permits are up to date.
- Maintaining a systematic record of transactions related to the processing of work permits and visas for staff and their family members.
- Represent the Company at locations such as the Police Station, Airport, Hotels, Embassies, Ministries, Municipalities & other related departments once required.
- Coordination works related to different Consulates and Embassies where necessary.
- Maintains a weekly cost overview with detailed justification thru SAP claims (ER).
- Dealing with Ministry of Labor, Ministry of Economics, Ministry of Health, Municipality and customs clearance tasks where necessary.
- Follow up on the leavers departures at the end of their contract to ensure visa cancellation.
- Works with relevant government agencies or departments to ensure documents are processed properly.
- Offer advice on government relations matters to all to ensure all projects /employees have the necessary documentation.
- Manage Thales associates (expats, VIEs) DEWA Connection/Disconnection where necessary.
- Act as a GRD point of contact for all employee updates.
- Be approachable and always maintain a professional demeanor.
- Keep track of all ongoing applications and be fully aware of statuses.
- Identify and unclog bottlenecks where possible and highlight to line manager where support is needed
Work Experience Requirements
- 5 years’ experience in UAE Government Relations related work.
- Effective communication skills in English and Arabic.
- Computer Literate especially in Microsoft Office
Desired candidate profile
Work Experience Requirements
- 5 years’ experience in UAE Government Relations related work.
- Effective communication skills in English and Arabic.
- Computer Literate especially in Microsoft Office
Qualification, Certification & Educational Requirements
- Good inter-personal and communication skills.
- Report writing and presentation skills
- Supervisory skills
- Planning and organizing skills
- Organizational awareness
- Reception and adaptation to change
- Problem solving and dispute settling.
- Timely handling and tracking of files on a case by case basis.
- Good understanding of protocols and procedures to be compliant with UAE regulations and requirements
- Ability to prioritize tasks.
- Ability to handle pressure and meet challenging deadlines.
- Ability to understand and deliver ad-hoc business needs.
- People skills and adherence to professional conduct.