Executive Lounge Shift Leader
Posted on :
05-11-2024
Employer Active
1 Vacancy
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Job Description
- Welcome the guests and provides support and leadership to all Executive Lounge Team Members.
- Contribute to guests satisfaction by providing high quality services with a warm and friendly approach.
- Ensure department policies and procedures are well understood by all employees and observed in tasks performed. Lead and supervise the daytoday operation of the department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure employees are informed daily about priorities to personalize service
Qualifications :
- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Prior experience working with OPERA or a related system at ACCOR / Hospitality.
- Strong interpersonal and problem solving abilities and the ability to lead by example..
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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