Sales Team Leader
Posted on :
26-09-2024
Employer Active
1 Vacancy
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Job Description
- Lead and manage a team of 5 sales members, ensuring alignment with sales targets and company goals.
- Track and drive up sales activity within the CRM, ensuring KPls are met and reported.
- Conduct weekly one-on-one meetings to monitor performance and provide coaching.
Customer Management:
- Oversee the management of 20-25 Tier 1 accounts, ensuring realistic expectations are set and met.
- Optimize the renewal process to achieve an 80% renewal rate monthly.
- Increase the PS score to 70 by delivering exceptional customer service and value.
- Contact 10 customers at random every week to gather feedback on performance and service and feedback to head of sales.
Leadership:
- Act as the first point of contact for escalated client issues, ensuring prompt and effective resolution.
- Lead digital transformation initiatives within the customer base.
- Provide data-driven insights and relay industry knowledge to support customer growth.
Your Qualifications:
- Experience: 3-4 years in sales management with a proven track record.
- Skills Leadership, communication, CRM proficiency data analysis.
- Attributes: Results-oriented, proactive, strong problem solving skills
Employment Type
Full-time
Department / Functional Area
Key Skills
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