functions:
• FAB's Research and Innovation Center for providing the innovation tools and instilling the innovation culture in the way FAB operates while spearheading the exploration for the cutting-edge tech in banking
• GCOO Projects and Partnerships for large & cross-functional transformational programs related to Group Tech, Group Operations and Strategic Vendor Management; as well as initiatives in collaboration with strategic 3rd parties
• Operations Transformation for driving transformation initiatives aligned to GCOO and business priorities aimed to drive efficiency and improve customer satisfaction. This consists of process re-engineering, automation and operating model effectiveness including setting up a structured performance tracking.