Presales Manager

Roles and responsibilities

Responsibilities:

• Deliver tailored product demonstrations for customers, prospects, and partners.
• Stay up to date on industry trends and tech advancements, representing the company at forums, networking events etc.
• Foster strategic partnerships and long term business relationships.
• Collaborate with internal teams to drive customer feedback and innovation.
• Support with managing the largest accounts across Saudi.
• Oversee the transition from sales to implementation, ensuring client satisfaction

Requirements:

• You must have over 10+ years experience in presales positions.
• Deep understanding of sales support processes and customer management practices.
• Strong knowledge of the cyber landscape to be able to discuss industry trends with a key focus on information security.
• You must have a strong tech commercial acumen as well as a strong understanding of IT security.
• Customer mindset with a focus on collaboration and initiative.
• The ideal candidate will have experience working for a cybersecurity vendor that is also heavily focused on AI.

• Team Leadership: Lead and manage the presales team, providing guidance, training, and support to ensure high performance.

• Strategy Development: Develop and implement presales strategies that align with overall sales goals and company objectives.

• Client Engagement: Engage with potential clients to understand their needs and provide tailored solutions that address their challenges.

• Solution Development: Collaborate with technical teams to design and propose solutions that meet customer requirements.

• Presentations and Demos: Oversee the preparation and delivery of product demonstrations, presentations, and technical workshops to prospective clients.

• Collaboration with Sales: Work closely with the sales team to identify opportunities, develop sales pitches, and close deals.

• Market Research: Stay informed about industry trends and customer feedback to refine presales strategies and offerings.

• Performance Metrics: Monitor and analyze the performance of the presales team, using data to drive improvements and ensure targets are met.

• Feedback Loop: Establish a feedback loop with sales and product teams to ensure continuous improvement of products and services based on client interactions.

• Budget Management: Assist in managing the presales budget, allocating resources effectively to support sales initiatives.

Desired candidate profile

• Technical Expertise: Strong understanding of the company’s products or services, including technical specifications and how they solve customer problems.

• Sales Acumen: Deep knowledge of sales processes and methodologies to effectively support the sales team.

• Leadership Skills: Ability to lead, mentor, and motivate a team of presales consultants or engineers.

• Communication Skills: Excellent verbal and written communication skills to articulate complex concepts clearly to various stakeholders.

• Problem-Solving: Strong analytical and problem-solving skills to understand customer needs and propose tailored solutions.

• Customer Focus: Ability to build and maintain strong relationships with clients, understanding their requirements and challenges.

• Project Management: Strong organizational skills to manage multiple presales projects and timelines effectively.

• Presentation Skills: Proficiency in creating and delivering impactful presentations and demonstrations that highlight product benefits.

• Collaboration: Ability to work effectively across departments, including sales, marketing, and product development.

• Market Awareness: Knowledge of industry trends, competitive landscape, and customer needs to inform presales strategies.