Club Associate

Roles and responsibilities

An opportunity has arisen for an Assistant Manager to join the Kids Club at Jumeirah Beach Hotel.

The main responsibilities are:

• Manage stated areas ensuring a smooth and efficient operation.
• Direct and liaise with the KC Team Leaders & Play Attendants.
• Ensure all SOP’s, Risk Assessments, Policies & Procedures and Health Guidelines are followed accordingly.
• Actively promote and encourage participation of guests and club members in activities & events.
• Report to the Assistant Sport & Leisure Manager on a regular basis while also coordinating with other hotel departments.
• Supervise all aspects of the Babysitting Service.
• Motivate and encourage the staff to ensure their best performance.
• Deliver on staff development and familiarize them with the best practice related to Childcare.

The ideal candidate for this position will have the following experience and qualifications:

• Proficient in spoken and written business English.
• Effective communication skills with all levels of colleagues and management at all levels.
• Experience in a supervisory or leadership role, demonstrating the ability to manage a team.
• Childcare knowledge & prior experience in childcare or kids club setting.

About Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

Desired candidate profile

1. Staff Management: Recruiting, training, and supervising staff members to ensure they provide excellent care and supervision of children.

2. Activity Planning: Designing and implementing age-appropriate activities and programs that promote learning, creativity, and social interaction.

3. Safety Oversight: Ensuring the safety and well-being of all children in the club, adhering to health and safety regulations, and conducting regular safety checks.

4. Parental Communication: Maintaining open communication with parents or guardians regarding their children’s activities, behavior, and any concerns.

5. Supervision: Overseeing daily operations and ensuring that staff follow policies and procedures, providing guidance and support as needed.

6. Conflict Resolution: Addressing and resolving conflicts or issues among children, fostering a positive and inclusive environment.

7. Budget Management: Assisting in managing the budget for activities, supplies, and staffing, ensuring that resources are used efficiently.

8. Reporting: Maintaining records of attendance, incidents, and feedback, and reporting to management as required.

9. Community Engagement: Building relationships with local communities or organizations to enhance programming and resources available to children.

10. Program Evaluation: Assessing the effectiveness of programs and activities, making adjustments based on feedback and observations.

Key Skills

1. Leadership: Strong ability to lead and motivate staff, creating a positive team environment.

2. Communication: Excellent verbal and written communication skills for interacting with children, parents, and staff.

3. Organization: Strong organizational skills to plan activities and manage multiple tasks effectively.

4. Problem-Solving: Ability to address challenges and conflicts quickly and effectively.