Food and Beverage Server

Roles and responsibilities

This function is to ensure exceptional Dining Experiences in a highly empowered environment. Represent our brand, throughout the Guest journey, to deliver a flawless dining experience. Ensure that each guest becomes a happy fan of our restaurants, by delighting them from welcome until farewell.

WHAT YOU WILL NEED TO SUCCEED

• Genuine service personality, with high EQ.
• Minimum 2 years’ experience in a 5 star hospitality industry as a Waiter / Waitress, Hostess or Bartender
• Minimum of a high school diploma is required / College degree in Hotel Management or a related field.

At Emaar, our DNA lays the foundation for everything we do. It forms the base of how we serve our customers, how we speak with one another, and the way we move forward in every decision we make. In short, it is the essence of who we are and how we communicate.

Customer Focus

Customers are our number one priority. We take pride in delivering on our promises and above all we value the trust they place in us to deliver flawless products, services and experiences.

Ownership Mindset

No detail is too small, no challenge is too big and no ambition is too great. We drive efficiency and effectiveness into every corner of our business, so we are fit for the future and to compete.

Fast Paced

Speed is everything in business. We evolve and adapt quickly and have the willpower, skills, knowledge and passion needed to deliver extraordinary speed for our customers.

Talent and Tenacity

Our people are heroes, superhumans and warriors. We are a team of great pooled talent that dream big and act quickly, with high energy and positivity.

Adaptability

We keep up with the times, disrupting and challenging the status quo. We challenge conventional wisdom and ourselves, we expect the unexpected, and we develop products and services that reflect the future.

Desired candidate profile

1. Food Preparation:

   • Involves the processes of sourcing, cooking, and presenting food items.
   • Includes roles such as chefs, cooks, and kitchen staff who are responsible for menu creation and food safety.

2. Beverage Service:

   • Covers the selection, preparation, and serving of drinks, including alcoholic and non-alcoholic beverages.
   • Roles include bartenders, sommeliers, and beverage managers who ensure proper drink pairings and service quality.

3. Menu Design:

   • The process of creating a menu that reflects the establishment's theme, target audience, and culinary trends.
   • Involves considerations of pricing, portion sizes, and seasonal ingredients.

4. Customer Service:

   • Emphasizes the importance of providing an exceptional dining experience.
   • Staff training in hospitality, communication, and problem-solving is crucial for enhancing guest satisfaction.

5. Health and Safety Regulations:

   • Compliance with food safety standards and regulations is essential to ensure the health and well-being of customers.
   • This includes proper food handling, storage, and sanitation practices.

6. Sustainability Practices:

   • Increasing focus on sustainable sourcing, waste reduction, and environmentally friendly practices in food and beverage operations.
   • Many establishments aim to source local ingredients and minimize their carbon footprint.

Trends in Food and Beverage:

• Plant-Based Options: Growing demand for vegetarian and vegan dishes as consumers seek healthier and more sustainable options.
• Health and Wellness: Emphasis on nutritious, organic, and clean-label foods that promote health and well-being.
• Experiential Dining: Unique dining experiences that combine food with entertainment, such as pop-up restaurants and themed events.
• Technology Integration: Use of apps and online platforms for ordering, reservations, and delivery, enhancing customer convenience.