Performance Manager

Roles and responsibilities

Job Purpose

• Support with the review, update, delivery and monitoring of the performance management framework including the smooth execution of objective setting, cascading and annual performance evaluations.
• Support with the management of the end-to-end probation process for new joiners.
  
  

Roles And Responsibilities

Probation

• Manage the probation process for all new joiners across the group.
• Conduct monthly review and updates on probation status.
• Connect with the new joiners and support with queries and training sessions around setting of objectives and self-evaluations.
• Support with the automation and system upgrades to the probation process.
• Monitor the Performance Management mailbox and assist in handling Probation queries.
  
  

Performance Management

• Support with the management, operational activities and enhancements for the annual Performance Management cycle.
• Monitor the Performance Management mailbox and assist in handling Performance Management queries.
• Create how to guides and, colleague tools and enablers to support with the education, awareness and upskilling of performance management.
• Support with the development of Library of Standard Objectives and ensure linked to the Job level.
• Champion a performance-driven culture by supporting with periodic roadshows and workshops to engage staff, raise awareness and promote performance framework.
• Manage the calendar of Performance Management activities.
• Ensure learning outcomes are provided to the Learning and Development team.
• Support with business reporting, tracking and analysis in relation to balanced scorecards and performance management.
• Continually review and improve the PM policy and processes to ensure best practice and its relevance to the business.
  
  

Qualification And Experience

RELATED YEAR OF EXPERIENCE:

Min of 6+ years of experience in Performance Frameworks and Performance Management

FIELD OF EXPERIENCE:

• Experience in real estate or related industry is preferred
• Previous experience in HR division of a company with 300+ employees
• In depth knowledge of Performance Management best practices
• Experience in PM Frameworks and PM software
  
  

Technical And Interpersonal Skills

• Advanced skills in MS Excel, PowerPoint
• Excellent written and verbal communication skills
• Strong communication and interpersonal skills
  
  

QUALIFICATION

• Bachelor’s degree in business administration or equivalent is required
• HR-related certificates (e.g., PHR, SPHR, etc.)

Desired candidate profile

Responsibilities

1. Performance Strategy Development: Creating and implementing a performance management framework that aligns with the organization’s strategic goals.

2. Metrics and KPIs: Establishing key performance indicators (KPIs) and metrics to monitor organizational performance across various departments.

3. Data Analysis: Analyzing performance data to identify trends, gaps, and areas for improvement, providing actionable insights to leadership.

4. Collaboration: Working closely with department heads and teams to ensure alignment on performance goals and initiatives.

5. Reporting: Preparing regular reports on performance metrics, highlighting successes and areas needing attention for senior management.

6. Continuous Improvement: Leading initiatives focused on continuous improvement, fostering a culture of accountability and excellence.

7. Training and Development: Providing training and resources to employees on performance management processes and tools.

8. Change Management: Supporting change management initiatives related to performance improvement efforts, ensuring smooth transitions.

9. Stakeholder Engagement: Engaging with internal stakeholders to promote understanding and support for performance management initiatives.

10. Benchmarking: Conducting benchmarking studies to compare organizational performance against industry standards and best practices.

Skills

1. Analytical Skills: Strong analytical abilities to interpret data, identify trends, and make data-driven decisions.

2. Strategic Thinking: Ability to develop and execute performance management strategies that support organizational objectives.

3. Communication Skills: Excellent verbal and written communication skills for conveying complex information clearly to diverse audiences.

4. Project Management: Proven ability to manage multiple projects and initiatives simultaneously, ensuring timely completion and alignment with goals.

5. Interpersonal Skills: Strong relationship-building skills to collaborate effectively with cross-functional teams.

6. Problem-Solving: Ability to identify challenges and develop innovative solutions to improve performance.

7. Leadership Skills: Experience in leading teams and fostering a culture of continuous improvement and accountability.

8. Technical Proficiency: Familiarity with performance management software and data analytics tools.

9. Financial Acumen: Understanding of financial metrics and their implications for organizational performance.

10. Adaptability: Flexibility to adapt to changing organizational priorities and external conditions.