drjobs Guest Service Centre Agent CID Agent العربية

Guest Service Centre Agent CID Agent

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1 Vacancy
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Job Location drjobs

Dubai - UAE

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Guest Service Centre Agent / CID Agent 

First impressions are everything! As a Guest Service Centre Agent / CID Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What you will be doing:

  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling
  • Answer the telephones professionally and cheerfully including transferring and routing misdirected calls and taking messages.
  • Must adhere to the rules and regulations implemented by the CID department of the Ministry of Interior.
  • Take initiative to add a personalized experience
  • Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling

Qualifications :

Your experience and skills include:

  • Service focused personality is essential; experience is an asset
  • Prior experience working with Opera or a related system
  • Fluency in English and Arabic; additional languages are a plus


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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