Doorman
Posted on :
17-10-2024
Employer Active
1 Vacancy
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Job Description
- To be well groomed at all times; to greet guests with the most hospitable attitude upon arrival at the hotel and to offer assistance at all times
- Maintain the entrance and main door areas to ensure they are clean and tidy free of obstacles and ensure that traffic through the driveway is controlled and organized
- Adhere to guest contact standards at all times
- Provide current knowledge of the services and facilities offered by the Hotel
- Assist guests in and out of taxis and other vehicles and assist to remove baggage from vehicles
- Obtain taxis for guests as required
- Assist guests with requests for transport and other information
- Knowledgeable of the events of the day and of daily Hotel activities
- Knowledgeable of VIP guests and whenever possible address such guests by name
- Has presence and alerts Security or Duty Manager of suspicious looking person(s)
PERSONAL ATTRIBUTES
- Good English language verbal communication skills
- Ability to work cohesively with coworkers and managers as part of a team
- Ability to be attentive to guest needs remaining calm and courteous at all times
- Ability to promote positive relations with hotel residents and patrons
- Ability to exercise good judgment with difficult guests
- Understanding and ability to work in a multicultural environment
Qualifications :
- Secondary education
EXPERIENCE
- Minimum one years experience in the customer service or hospitality industry
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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