IT Support Engineer - Noorka

Noorka Logistics is seeking a skilled and proactive IT Support Engineer to join our team in Dubai. In this role you will be responsible for maintaining and troubleshooting IT infrastructure providing technical support to users and ensuring the smooth operation of hardware software and network systems. If you are passionate about technology and eager to solve ITrelated challenges this is an excellent opportunity to contribute to a dynamic and growing logistics company.

Key Responsibilities:

• Install configure and maintain servers PCs peripherals IT tools packaged software antivirus and software updates.
• Administer and upgrade the computer network infrastructure ensuring optimal performance.
• Troubleshoot and resolve hardware software application and networkrelated issues including virus and security concerns.
• Install and configure packaged software applications antivirus tools utilities and patches.
• Set up user accounts and profiles for office staff and other users ensuring correct access and permissions.
• Provide onsite support for office classroom and event setups including AV and technical support for logisticsrelated activities.
• Diagnose and resolve user tickets related to hardware software and networking issues.
• Ensure compliance with procedures related to daily backups software patches and data transfers as well as manage software licenses and hardware inventory.
• Train users in the appropriate use of hardware network internet and software tools.
• Collaborate with IT vendors on procurement warranty and upgrade issues ensuring smooth delivery and payment processes.

Requirements:

• Degree in a technologyrelated subject.
• Minimum of 5 years of handson experience in maintaining IT infrastructure including servers data and voice cabling firewalls and various peripherals.
• Proficient in managing Microsoft Server Operating Systems Office 365 and other Microsoft tools.
• Knowledge of Android and iOS operating systems with prior experience in similar roles.
• Experience in deploying IT technologies policies and standards.
• Strong communication skills attention to detail and the ability to multitask effectively under pressure.

Join Noorka Logistics in Dubai as an IT Support Engineer and be a part of a team that values innovation and problemsolving. Your expertise will help ensure seamless IT operations supporting our mission of delivering efficient and reliable logistics services.