Food Beverage Supervisor

Roles and responsibilities

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

What You Will Be Doing

• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
  

Qualifications

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
  

Additional Information

What Is In It For You

• Employee benefit card offering discounted Accor rates worldwide
• Learning programs through our academies
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference through our corporate social responsibility activities like Planet 21
• Greeting and seating guests in a friendly manner.
• Taking food and beverage orders and relaying them accurately to the kitchen or bar.
• Serving food and drinks to guests, ensuring timely delivery and presentation.
• Checking in with guests to ensure satisfaction and address any needs.
• Handling payments and processing transactions accurately.
• Maintaining cleanliness and organization in dining and service areas.
• Assisting with setting up and clearing tables, as well as restocking supplies.
• Collaborating with kitchen and bar staff to ensure smooth service.

Desired candidate profile

A Food & Beverage Attendant is essential in the hospitality industry, responsible for serving food and drinks to guests and ensuring a pleasant dining experience. Here are key skills and responsibilities associated with this role:

Key Skills

1. Customer Service: Strong interpersonal skills to provide excellent service and create a welcoming atmosphere for guests.

2. Communication Skills: Clear verbal communication for taking orders and interacting with guests and team members.

3. Attention to Detail: Ability to follow instructions accurately and ensure orders are correct and presented well.

4. Multitasking: Capability to handle multiple tables and tasks simultaneously, especially during busy service times.

5. Time Management: Efficiently managing time to ensure prompt service and timely delivery of food and beverages.

6. Knowledge of Menu: Familiarity with food and drink offerings, including ingredients, preparation methods, and specials.

7. Teamwork: Ability to work collaboratively with kitchen staff, bartenders, and other servers to ensure smooth operations.

8. Adaptability: Flexibility to handle varying guest needs and unexpected situations.

9. Basic Math Skills: Proficiency in handling cash transactions and processing payments accurately.

10. Problem-Solving: Ability to address guest complaints or concerns professionally and promptly.