Revenue Manager

Roles and responsibilities

Reporting to the Cluster General Manager, responsibilities and essential job functions include:

• Facilitates, guides, and directs all department heads in selecting the optimum revenue opportunities for the cluster properties.
• Measures total revenue performance against strategy and targets and adapt current strategy as necessary.
• Actively monitors the competitive environment and elaborates revenue optimizing tactics and strategies in order to maximize Revenue Generation Index (RGI)
• To monitor changing market conditions and to assess the financial implications of market fluctuations on the property.
• Assist in the preparation of the annual Sales & Marketing budget and business plan taking into consideration Market Mix, Occupancy levels, Average Room Rate & Rev Par, Yield management and revenue streams throughout both rooms and food & beverage.
• Gives feedback on developing, implementing and managing rate structures and strategies through market data review and demand analysis.
• Manage all aspects of the reservations service and quality in the CRS, PMS and related systems
  

Qualifications

• Previous senior leadership experience within Revenue Management in Cluster role required.
• Accor experience in UAE is required.
• University/College degree in a related discipline required.
• Strong interpersonal and problem solving abilities.
• Excellent communication and negotiation skills.
• Strong organizational and planning skills.
• High degree of professionalism with leadership management and business acumen capabilities.

Desired candidate profile

A Cluster Revenue Manager is responsible for optimizing revenue across multiple properties or locations within a hotel group or brand. Here are key skills and competencies for this role:

1. Revenue Management Expertise: Strong understanding of revenue management principles, including pricing strategies, forecasting, and demand analysis.

2. Analytical Skills: Ability to analyze data trends, market conditions, and competitor pricing to make informed decisions.

3. Financial Acumen: Understanding of budgeting, financial reporting, and profitability analysis to drive revenue goals.

4. Technology Proficiency: Familiarity with revenue management systems (RMS), property management systems (PMS), and data analytics tools.

5. Strategic Thinking: Capability to develop long-term revenue strategies that align with overall business objectives.

6. Communication Skills: Strong interpersonal skills to collaborate with sales, marketing, and operational teams and effectively present findings.

7. Negotiation Skills: Ability to negotiate contracts and rates with clients, travel agents, and corporate accounts.

8. Market Knowledge: Understanding of local market dynamics, seasonality, and competitor landscape to position properties effectively.

9. Attention to Detail: Careful management of pricing and inventory to maximize revenue opportunities.

10. Adaptability: Flexibility to respond to changing market conditions and adjust strategies accordingly.