Sr Account Manager - Honeywell

The Future Is What We Make It.

When you join Honeywell you become a member of our Global team of thinkers innovators dreamers and doers who make the things that make the future.

By changing the way we fly fueling jets in an ecofriendly way keeping buildings smart and safe and even making it possible to breathe on Mars.

Make the Best You.

Working at Honeywell is not just about developing cool things. All our employees enjoy access to dynamic career opportunities across different fields and industries.

Join us and Make an Impact.

The purpose of the role:

The Senior Account Manager is responsible for multiple accounts effort focused on increasing Honeywells book of business with new and existing customers and leveraging relationships. The role will upsell and crosssell into client organizations and multiple stakeholders. You will drive crossfunctional alignment to customer needs. You will participate in pursuit of strategy planning and customer negotiations. You will consult prospective users on product capability and provide valuable input for product development. You would specialize in key built environment systems including but not limited to; BMS Fire Security and Access with a strongbias on leading Integrated SaaS and IoT propositions.

Managing aspects of New/Existing customer relationships with the goal of providing superior service and maximizing value understanding and articulation of the value that Honeywell brings to the customer to drive specific business outcomes. Maximization of the annual escalation rate for service contracts. Communication of the customers needs and requirements within the HBS organization escalation of customer issues to the Management Team to ensure 100% customer satisfaction and balance and persistence in customer followup.

Key Responsibilities:

• Responsible for account retention/growth and drive demand and deliver on sales targets. As well as renewing and converting maintenance contracts to Connected solutions as well as cross selling a wide and complimentary range of building solutions in order to grow our share of wallet.
• Engage with enduser customers individually with a frontline seller/product specialist to create and close opportunities and attend sales calls to recommend products provide technical sales support and identify help needed in closing large opportunities.
• Work directly in the field one on one with Product Specialists/Frontline Sellers to increase product and regulation knowledge and ist in closing opportunities at enduser customers. Accomplished in sales visits by product recommendations demos and training.
• Review sales pipeline monitor trends add coaching notes and work with zone managers on help needed. Signal the business demand to supply chain by means of a detailed forecast make manual adjustments when necessary. Notify demand planners of large impact buys or other unexpected surges to demand.
• Engage in 2way communication with offering managers and engineering to p on industry intel requested NPIs product feedback and problem solve issues within the business develop and sustain longterm customer relationships by facilitating resolution of all customer problems serving as a central resource for all customer communication serving as the customers ambador and advocate.
• This position will be measured on HBS GULF KPIs which is not limited to: service Projects pipeline growth saydo conversion rate stakeholders engagement and increase HON market share in Market.

You must have:

• 7 years experience in Sales roles and have 5 years experience in the relevant segment/market.
• Experience in Electrical Low Voltage technologies/solutions.
• Service/Maintenance Experience is preferred.
• Relevant Engineering Degree.

We Value:

• Demonstrated ability to develop and foster strong customer relationships and knowledge of competitor platforms products and technologies.
• Experience in technical writing and preparation of proposals with strong verbal and written communications ss.
  Ability to achieve results through influence in a matrixedteam environment.

If this is your dream role then wed love to hear from you! We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment.
#TheFutureIsWhatWeMakeIt

Additional Information

• JOB ID: HRD244131
• Category: Sales
• Location: Emaar Buss.Park; Bld.2Sheikh Zayed RoadDubaiDUBAI12345United Arab Emirates
• Exempt