Calendar Management: Manage and organize the CEOs calendar including scheduling meetings appointments and travel arrangements.
Metric: Decrease in scheduling conflicts by 90%; feedback from CEO on timeliness.
Communications Handling: Handle incoming and outgoing communications on behalf of the CEO.
Metric: Response time under 2 hours for all urgent communications; less than 24 hours for nonurgent.
Meeting Preparation: Prepare meeting agendas and briefs ensuring the CEO is wellprepared for all engagements.
Metric: CEO rating of >70 on preparedness using Net Promoter Score (NPS).
Expense and Budget Management: Manage and submit expense reports to company intranet.
Metric: Accuracy of reports with less than 2% error rate and all expenses of CEO uploaded within 48 hrs
Performance Support: Derisk the business by challenging CEO his peers and his direct reports on their OKRs and KPIs fast tracking blockages driving CIs so that corporate OKRs are green
Metric: Ensure all blockages assigned to CEO are managed against a rating >85 from his peers and direct reports using Net Promoter Score (NPS).
Qualifications
Bachelors degree
Proficient in Microsoft Office suite
Experience in managing multiple priorities administrative coordination.
Wellorganized detailoriented ability to multitask with great followup skills
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