Head of Strategy

• Develop and execute a strategic roadmap for operational excellence and improved customer experience, aligned with the bank's digital transformation agenda
• Lead transformation and change management initiatives, fostering a culture of continuous improvement and adaptability across the Centre of Excellence
• Identify and redesign inefficient processes to enhance productivity and optimize resources within the bank
• Collaborate closely with IT on solution design and work with Operations to successfully implement these changes
• Leverage business intelligence to align data-driven insights with transformation efforts, ensuring strategic goals are met
• Oversee workforce management, using data insights to boost employee productivity and engagement
• Identify and pursue growth opportunities, such as expanding shared services operations to new locations

Key Requirements:

• Bachelor's degree in finance, business or a related field. MBA is advantageous
• Minimum 15+ years of experience in strategic roles within a bulge-bracket bank
• Strong experience in a shared services environment, with a focus on transformation and operational efficiency
• Proven success in leading large-scale change management initiatives
• Expertise in business intelligence and its application to transformation projects
• Strong leadership and stakeholder management skills