To ensure that SOP basic standards are adhered to to achieve the level of service established in the Departmental Operations Manual.
To take care of all restaurant bookings and prepare special requirements accordingly
To assign table seating as per the reservation list to subordinates and to check their performance periodically.
To welcome and greet guests as per the voco service standards
To escort and provide buffet orientation, recommend food and beverages choices to guests
To assist in maximizing the restaurant revenue by active social media marketing
To handle restaurant mise-en-place such as preparing buffet tags, printing menus, and other administrative tasks required for restaurant daily operational
To assist in controlling the requisitioning, storage, and careful use of all operating equipment and supplies.
To attend daily briefing with the associates on preparation, service and menu.
To liaise with the supporting departments on daily operation and quality.
To carry out any other reasonable duties and responsibilities assigned.
To attend all training sessions/ programmers that are requested by the Hotel’s Management ton Food Safety, Fire, Hygiene, Health and Safety.
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