F B Director Managing Director - Cafe Operation

Exciting new opportunity for a wellexperienced F & B or Restaurant Operaiton Mangaer. Our client operates a fastgrowing shisha caf in Dubai specializing in French and Mediterranean cuisine with a seating capacity of over 100. They are set to open a second caf by the end of the year with similar capacity. To support this growth they are seeking an experienced and dynamic F&B Director or Managing Director to oversee both locations and drive operational excellence.

• Oversee all aspects of operations for both the current caf and the upcoming new location.
  
• Manage the entire front and backofhouse teams ensuring seamless communication and coordination.
  
• Handle procurement including sourcing supplies equipment and managing vendor relationships.
  
• Monitor and maintain food and beverage quality ensuring both locations meet the highest standards.
  
• Oversee hiring training and development of caf staff ensuring consistent service excellence.
  
• Address and resolve customer escalations ensuring a positive and proactive approach to service recovery.
  
• Develop operational strategies to drive growth increase profitability and enhance customer satisfaction.
  
• Prepare and present operational and financial reports to the management and ownership providing insights and recommendations for improvement.
  
• Ensure compliance with all local regulations health and safety standards and licensing requirements.
  
• Work closely with marketing teams to drive promotional campaigns and events.
  

Requirements

• Proven experience in a senior management role within the hospitality or F&B sector preferably in Dubai
  
• Understanding/knowledge in the Dubai Municipality requirements for a restaurant/cafeteria operation
• Experience in managing multisite operations is essential.
  
• Strong leadership and team management skills.
  
• Excellent communication and interpersonal skills with the ability to handle customer concerns professionally.
  
• A solid understanding of procurement inventory management and operational efficiencies.
  
• Experience in budgeting financial reporting and cost control.
  
• Flexibility to work across both caf locations and during peak service hours including weekends and public holidays.
  
• Ability to thrive in a fastpaced dynamic environment.
  

Benefits:

• Competitive salary package
  
• Opportunities for growth and expansion within a leading hospitality brand