Operation Executive - Female

The coordination of all departments that directly affect manufacturing in order to maintain operational efficiency.

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Work with sales, Logistics and production planning groups to ensure customer satisfaction relative to delivery schedules and commitments.

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Follow up with Sales Team for the new orders

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Review Monthly Sales and Customer Sales and highlight to the Management.

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Coordinating with Customer for delivery schedules & Follow up on new orders and forecast

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Preparation of documents such as Quotation, Invoices, Stock agreements etc.

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Coordinating with Customer and Management regarding New Projects schedule.

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Preparing All Export Documents including COO, Health Certificate, etc.

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Meet the expectation of customers by managing the deliveries promptly and secure recurring business.

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Stay up to date with latest order & production management best practices and concepts

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Be responsible for production output, product quality, and on-time shipping, etc.

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Maintaining Contracts of Customers and updates in the system from time to time.

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Responsible for Price List and Stock checks

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Following with customer to get the forecast in order to get raw material and packaging goods and avoid delays in deliveries.

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Coordinating with Logistics team for timely delivery, truck utilization, and cost control.

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Coordinating with Accounts team for customer invoices, credit notes, payments, and stock checks.

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Answer customers query by email & telephone

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Any other Sales related activities which the management deems required from time to time

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Liaising between production team and sales team.

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Booking orders in system for production and delivery.

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Pre planning and scheduling customer delivery requests.

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Making and checking quotations, invoices, Delivery note.

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Updating daily work on ERP system and making sure there are no discrepancies.

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Providing timelines to customers.

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Liaising with shipping forwarders.