IT Field Support Engineer
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Job Description
Job Overview:
We are seeking an experienced IT Field Support Engineer to join our team at Star Services LLC in Abu Dhabi United Arab Emirates. The IT Field Support Engineer will be responsible for providing technical support and troubleshooting for our clients IT systems and infrastructure. The ideal candidate will have a strong background in IT support and excellent communication skills.
Key Responsibilities:
Provide onsite technical support and troubleshooting for clients IT systems and infrastructure
Install configure and maintain hardware and software systems
Diagnose and resolve technical issues in a timely manner
Provide training and support to endusers on new technologies and systems
Monitor and maintain network and server performance
Ensure data backups and disaster recovery plans are in place and functioning properly
Collaborate with other IT team members to implement new systems and upgrades
Maintain accurate documentation of all support activities
Keep uptodate with industry trends and advancements in technology
Qualifications:
Bachelors degree in Computer Science Information Technology or related field
Minimum of 3 years of experience in IT support preferably in a field support role
Strong knowledge of IT systems and infrastructure including hardware software and networking
Experience with Windows and Linux operating systems
Familiarity with virtualization technologies such as VMware or HyperV
Excellent troubleshooting and problemsolving skills
Strong communication and interpersonal skills
Ability to work independently and in a team environment
Valid drivers license and ability to travel to client sites as needed
Remote Work :
No
Employment Type
Full Time
