IT Executive العربية

IT Executive

RISE GROUP

Posted on : 16-09-2024

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1 Vacancy

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Jobs by Experience

0 - 3 years

Job Location

Abu Dhabi - UAE

Salary

Not Disclosed

Salary Not Disclosed

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Posted on : 16-09-2024

Job Description

Roles & Responsibilities Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform in-office / remote troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in logs Follow-up and update customer status and information

Employment Type

Full Time

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About Company

RISE GROUP

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IT Executive

RISE GROUP

Job Description

Employment Type

Company Industry

Department / Functional Area

Key Skills

About Company

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