Store Manager - Al-Futtaim

Established in the 1930s as a trading business AlFuttaim Group today is one of the most diversified and progressive privately held regional businesses headquartered in Dubai United Arab Emirates. Structured into five operating divisions; automotive financial services real estate retail and healthcare; employing more than 35000 employees across more than 20 countries in the Middle East Asia and Africa AlFuttaim Group partners with over 200 of the worlds most admired and innovative brands. AlFuttaim Groups entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect excellence collaboration and integrity; AlFuttaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role

The Store Manager is accountable for sales performance focusing on growth and profitability customer satisfaction merchandising standards store operations and the training and development of the entire staff.

What you will do

People Development / HR

• Networks supports recruiting hiring developing and retaining highquality management and associates to fill store profiles and succession planning.
• Leads by example trains develops and provides ongoing feedback and coaching on product knowledge selling skills visual merchandising and delivering the customer experience.
• Organizes weekly staff meetings and daily briefings to recap store performance and to communicate new company goals and strategies as well as new store procedures and performance targets.

Customer Experience / Sales

• Ensures an excellent level of customer service is a priority at all times by executing and achieving the Customer Experience consistently through regular assessment coaching and followup with team
• Maintains visibility and leads by example on the selling floor to answer customer questions and supports all selling functions
• Implements all visual merchandising standards directives promotions and overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

• Meets or exceeds profitability expectations for the store in sales payroll shrink and conversion
• Creates and executes strategies to maximize store sales and control expenses

Operational Effectiveness

• Controls company assets by meeting all loss prevention measures (consistent management of inventory in and outbound stock movements sales returns exchange store maintenance etc)
• Executes and complies with all company policies and store procedures

Required Skills to be successful

• Good command of business English (written and verbal)
• Good computer skills (Outlook Excel & SAP) and detailed report analysis skills
• Strong level of numeracy & literacy
• Some heavy lifting
• Scheduled shifts may require standing for a minimum of eight hours

What equips you for the role

Minimum Qualification and Knowledge

Education: High school education Diploma or equivalent preferred

Minimum Experience

Minimum two years of Assistant Store Manager experience with a proven track record for driving sales and profit results and training and developing a team of individuals preferably from the Fashion industry.

Behavioral Competencies

• Ability to work independently and with a team

• Able to adapt to a fastchanging environment

• Good analytical and communication skills
• Ability to multitask

About AlFuttaim Retail

AlFuttaim Retail has established itself as one of the leaders in Retail across the Middle East Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara Mango Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencers in both regions with over 75 stores offering both fashion & food options.

Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference